1. What the service is

AFROFLOW DJ is a set-preparation and performance tool for DJs. It analyses audio to measure tempo, key, Camelot position, energy and waveform; it builds and edits sets and mixes; it prints mix sheets; it supports practice, performance and remote-control screens; and it lets you browse a catalogue of openly licensed and public-provider music metadata.

AFROFLOW DJ is not a streaming service and not a music distributor. We do not sell or licence third-party recordings to you for general listening. Where the catalogue plays audio, it plays either your own uploads, provider preview clips served under the provider's terms, or recordings whose licence permits that specific use, and the licence is shown alongside the track.

2. Eligibility and your account

You must be at least 16 years old, or the minimum age of digital consent where you live if that age is higher, to hold an account. If you use the service on behalf of an organisation, you confirm you are authorised to bind that organisation to these Terms.

Accounts are personal. You are responsible for keeping your credentials secure and for everything done through your account. Tell us promptly at support@afroflowdj.ai if you believe your account has been accessed without your permission.

3. Music and content you upload

You keep every right you already hold in the audio, artwork, set data and text you upload. You must own those rights or hold permission from the rightsholder for the use you make of them here.

You grant us a limited, non-exclusive, revocable licence to store, copy, transcode, analyse and play back your content for the sole purpose of operating the service for you, and for the technical backups and security measures that operation requires. We do not sell your uploads, do not make them public, and do not use them to train models for third parties.

If you submit a recording for catalogue inclusion, sale in the Track Store or a release, that submission goes through a rights review. Approval is discretionary, and nothing is listed for sale until the rights position is cleared. Withdrawing a submission removes it from review.

4. Acceptable use

You agree not to do any of the following:

• Upload audio or other material you do not have the right to use.
• Bypass, probe or interfere with security, rate limits, plan limits or access controls.
• Scrape, bulk-download or re-publish the catalogue, its measurements or its metadata.
• Resell, sublicense or share account access, or use one account for several people.
• Upload unlawful, infringing, hateful or deliberately harmful content, or impersonate another artist or person.
• Use the service to launder money, evade sanctions or carry out fraudulent payments.

5. Plans, payments and refunds

Free accounts are available with feature and usage limits. Paid plans and Track Store purchases are charged through the payment providers configured for the service; the provider and the amount are shown before you confirm.

Where checkout is running in test mode, the interface says so and no real money moves. Real-money charging only applies once live payment credentials are in place and approved.

Subscriptions renew for successive periods until you cancel. You can cancel at any time and keep access until the end of the period you already paid for. Prices are shown in the stated currency and exclude any taxes that your local law adds.

Digital purchases unlock immediately, so they are generally final. If a purchase fails to unlock, a file is faulty or you were charged in error, write to support@afroflowdj.ai and we will investigate and refund where the claim is justified.

6. Store purchases and licences

Each item in the Track Store carries its own licence terms, shown on the item before purchase. Buying an item grants you the rights that licence describes and nothing more; it does not transfer ownership of the recording or composition.

Set and mix products may be supplied as running orders, cue sheets and curated track lists rather than as a single rendered audio file. The product page states exactly what is included.

7. Bookings

A booking request submitted through the site is a request, not a confirmed engagement. A booking becomes binding only when it is confirmed in writing, and any deposit terms are stated at that point.

8. Measurements and AI features

Tempo, key, Camelot position, energy and waveform values are produced by automated analysis of audio. They are measurements, not guarantees. Some tracks carry values confirmed by a curator or corroborated by an independent source, and the interface labels those separately. Always trust your own ears in performance.

Generated sets, transition suggestions and assistant replies are automated output. Review them before using them in front of an audience.

9. Our intellectual property

The AFROFLOW DJ name, logo, interface, software, documentation and the structure of the catalogue belong to Coyle AI Fintech S.A. or its licensors. These Terms give you permission to use the service; they do not transfer any of those rights to you.

10. Copyright complaints

If you believe material on the service infringes your rights, write to legal@afroflowdj.ai with the work concerned, where it appears, your contact details, and a statement that you are the rightsholder or authorised to act for them. We remove or disable infringing material and may terminate repeat infringers.

11. Availability and changes

We may add, change or remove features, and we may run maintenance. We aim for high availability but do not promise that the service will be uninterrupted or error-free. Where a change materially reduces a paid feature, we will tell account holders.

12. Suspension and termination

You can stop using the service and delete your account at any time. We may suspend or close an account that breaches these Terms, creates a security or legal risk, or is used for fraud. Where the breach is minor and fixable we will normally warn you first.

After closure we delete or anonymise your data as described in the Privacy Policy, except records we must keep for legal, accounting or fraud-prevention reasons.

13. Disclaimers and liability

To the extent the law allows, the service is provided "as is" and we exclude implied warranties. We are not liable for indirect or consequential loss, lost profits, lost bookings or lost data beyond what we can restore from backups.

Where liability cannot be excluded, our total liability for any claim is limited to the amount you paid us in the twelve months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law, including for fraud.

You keep your own copies of your music. The service is a working tool, not your archive of record.

14. VIP programme and identity verification

The VIP programme is optional. Taking part requires you to accept the VIP terms in force at the time and to meet the published requirements, which an administrator can change; the version you accepted and the date of acceptance are recorded against your account.

Where the programme requires it, identity verification is carried out by Sumsub (Sum and Substance Ltd) acting as our verification provider. You begin the check yourself, you give explicit consent before it starts, and the check runs in Sumsub's own flow, where you present an identity document and, depending on the level, a selfie used for a liveness and face-match comparison against that document.

That facial comparison is a biometric process. It is voluntary: if you do not consent, the check does not start and you simply do not take part in the programme that requires it. You can withdraw consent at any time by writing to us, and we will close the verification and remove the verification record; withdrawing consent ends your access to VIP benefits that depend on it.

We receive the outcome of the check — its status, the provider reference, the review reason category and the country — and not your document images or your biometric templates, which stay with the provider. A verification result may expire or need to be repeated, and we may decline or withdraw VIP status where a check fails, is reset by the provider or shows signs of fraud.

Progress towards VIP status is measured on facts recorded in your account: the activities listed on the VIP page (for example songs in your library, sets created, tracks analysed, community activity and profile completion), identity verification where the programme requires it, and referrals. A referred member only counts towards the friends requirement — currently eleven verified friends — once that member has themselves completed identity verification; invited accounts that never verify do not count, and referrals that show signs of manipulation are excluded.

VIP status is granted automatically, not by hand. When the recorded requirements are all met, the system grants VIP status on its own — you do not apply for it, request it, and no employee approves it manually. The same applies in reverse: if a verification expires, is reset by the provider or shows signs of fraud, the system can withdraw or hold the status automatically. We may still review and reverse a status that was granted in error.

VIP benefits, including any member discount, apply only while your VIP status is active and are calculated on our servers at the time of purchase. They are not cash, they cannot be transferred, and they can be changed or ended for the future.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of Panama, and the courts of the Republic of Panama have jurisdiction, without removing any protection or forum that the mandatory consumer law of your own country gives you.

Before starting a formal dispute, please write to legal@afroflowdj.ai so we can try to resolve the matter directly.

16. Changes to these Terms

We may update these Terms. The version number and effective date at the top of this page always show the current version. Where a change is material we will notify account holders by email or in the product before it takes effect; continuing to use the service after that date means you accept the new version.

17. Contact

Coyle AI Fintech S.A. — Coyle AI Fintech S.A., Tower Financial Center, Office 28-F, Calle 50, Ciudad de Panamá, Panamá, 08501, Republic of Panama. Legal: legal@afroflowdj.ai. Support: support@afroflowdj.ai. General enquiries: info@afroflowdj.ai. Website: https://afroflowdj.ai.